Frequently Asked Questions
What You Need to Know
We want you to feel confident when booking with SEALS Heat Pump Cleaning. Whether you're wondering what’s included in a deep clean, or how to book an appointment—this page covers it all. Explore the sections below to find quick, helpful answers about our services.
General Questions
This is a common misconception. According to manufacturer guidelines and warranty policies, any qualified company can clean your heat pump without affecting your warranty. You don’t need to rely solely on the installer for maintenance.
We proudly serve the entire Southeast New Brunswick region, including Moncton, Dieppe, Riverview, Shediac, and surrounding areas. Additionally, we offer services in the Miramichi area and the Amherst region in Nova Scotia. For more detailed information about our service coverage or to inquire about a specific location, please feel free to contact us directly. We’re happy to assist!
We use professional-grade equipment and techniques to make sure your space gets a thorough clean—safely and without any damage. Plus, we focus on eco-friendly and non-toxic cleaning methods to keep everyone safe and protect the environment.
In residential settings, we offer a flat rate for all systems, no matter their condition. You can count on us to provide professional service every time, without extra charges.
Please ensure easy access to your systems and clear the area around them. Our technicians are happy to assist if needed, so feel free to let us know if you require any help with the preparation.
We prioritize the satisfaction of our clients. In the unlikely event that any damage occurs, we have a “break it, we pay it” policy in place. Our team is highly experienced and careful, and we take full responsibility for any accidental damages, ensuring your peace of mind throughout the service.
Yes, we do offer discounts for bulk mini-split cleanings in commercial or larger residential buildings. For specific details and to see how we can help with your project, please contact us directly. We’re happy to discuss options that work best for you.
Yes, we are fully insured, including liability coverage, to ensure peace of mind for our clients. Our commitment is to provide safe, reliable, and trustworthy service, and having the appropriate insurance protects both our team and your property throughout the process.
Mini Split Cleaning Questions
- Coil and blower wheel cleaning
- Filter washing
- Mold and bacteria removal
- Thorough wash of the casing
- Drain flush
- Inspection of unit performance
We generally recommend cleaning your mini-split every year, depending on household conditions. After inspecting and cleaning the unit, we can provide a tailored recommendation to best suit your needs.
Cleaning a single mini-split typically takes between 45 minutes to 1 hour and 15 minutes, depending on the unit’s condition and accessibility.
Yes, we can safely clean systems located in difficult or elevated spots. Please inform us in advance if your system is in a high or hard-to-reach area, as there may be some limitations to what we can do. We will always prioritize safety and ensure the best possible service within those constraints.
Yes, we clean all brands of mini splits, ensuring your system is maintained regardless of the manufacturer.
Yes! Clean systems work more efficiently, use less energy, and last longer.
We recommend cleaning your filters every one to three months, depending on your household’s usage and air quality. Regular maintenance helps ensure your system runs efficiently and maintains healthy indoor air.
Air Exchanger Questions
Our air exchanger cleaning includes thorough cleaning of the core, the filters, the interior of the unit, and unclogging the outside vent to ensure optimal airflow and efficiency.
We recommend cleaning at least once a year, depending on usage and environment.
Yes! Regular cleaning removes dust, mold, and contaminants, helping you breathe healthier air. If left uncleaned, the system can contribute to higher humidity levels, which may cause windows to fog or sweat during the winter months.
The cleaning process generally takes between 40 minutes to one hour, depending on the unit’s condition and accessibility.
If you notice reduced airflow or that it isn’t circulating air effectively, it may be time for a service check. We typically recommend cleaning your air exchanger once a year, especially if it operates continuously year-round. Since it pulls air from outside, it tends to accumulate dirt fairly quickly making annual maintenance important for optimal performance.
We recommend cleaning your filters every one to three months, depending on your household’s usage and air quality. Regular maintenance helps ensure your system runs efficiently and maintains healthy indoor air.
Dryer Vent Questions
Our dryer vent cleaning service includes thorough inspection and cleaning of the entire vent system, removal of lint buildup, cleaning of the vent hood and exterior vent cover, and ensuring proper airflow for safety and efficiency. We also check for any blockages or damage that may need attention.
The frequency of cleaning depends on the length of your dryer vent and how often you use your dryer. We provide personalized recommendations after our initial cleaning to best suit your needs. While many sources suggest cleaning annually, some vents may only require cleaning less frequently. Regular maintenance helps ensure safety and optimal performance.
Yes, absolutely. When your dryer vent becomes clogged, it takes longer for your clothes to dry, which uses more electricity. Regular cleaning helps maintain proper airflow, leading to more efficient drying and potential savings on energy costs.
Signs that your dryer vent may need cleaning include longer drying times, clothes feeling hotter than usual, a musty odor, or if you notice that your dryer is getting hotter than normal during use. Additionally, if your vent system is particularly long or complex, it’s a good idea to schedule a cleaning to ensure safe and efficient operation.
The duration of a dryer vent cleaning can vary depending on the complexity and length of the vent system. Generally, it takes anywhere from 30 minutes to 1.5 hours to complete the cleaning process. We strive to perform thorough service efficiently to ensure your system is safe and operating optimally.
Yes, a clogged dryer vent can pose serious safety hazards. When vents are blocked by lint and debris, the dryer has to work harder to expel hot air, which increases the risk of overheating. Over time, this buildup can become a fire hazard, as lint is highly flammable. Regular cleaning of your dryer vent is essential to prevent the risk of house fires, improve dryer efficiency, and ensure the safe operation of your appliance.
Appointments & Booking
You can easily book an appointment by contacting us through Facebook Messenger, giving us a call or text at 506-524-2463, sending us an email at sealsheatpumpcleaning@gmail.com, or filling out one of our online contact forms. We look forward to assisting you!
Yes, you can! We understand that plans can change. To help us accommodate everyone smoothly, we kindly ask for at least 24 to 48 hours’ notice if you need to reschedule or cancel. We appreciate your understanding and look forward to assisting you!
No, we do not require a credit card to book. Payment is only due after the work has been completed, making the process simple and stress-free for our clients.
We accept multiple payment options for your convenience. You can pay by debit or credit card on-site using the machine provided by our technician, or opt for cash or e-transfers. Feel free to choose the method that works best for you!
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- Our Hours of Operation are:
- Monday - Friday: 8AM - 8PM
- Saturday - Sunday: 10AM - 6PM
Have any Questions? Get in touch!
